The following is a sample of the testimonials we have collected from some of our retail customers. We are honored and humbled by what they have chosen to share. Plus, they have a way of saying it better than we do!

Click here if you would like to share your own testimonial.

(Names and locations below have been eliminated out of respect for privacy and security)

“I have been to Green Bay to see first-hand Century’s commitment to their 2 principle customer promises.  The Century people live these promises and we realize benefit from them in our store every day.”

“It was a hard thing to switch from our previous vendor to Century.  But trust me, change is good. You can’t beat a system like this. The profit margins generated by our previous vendors were good, but the 53% to 60% we realize from Century are better. If you are considering making the switch to Century Drill & Tool, run to the phone as soon as possible. You will have better accessories, better margins and a whole lot better looking tool department.”

“The reason we changed was service. We have received outstanding service from our rep. We have had very few returns with the Century line and any problems were taken care of immediately. We have been pleased with delivery and quality.”

“Century offers a broad line of products for contractors as well as do-it-yourselfers that are easy to shop and competitively priced; allowing us to make good strong margins.”

“I STRONGLY endorse Century’s power tool accessory program.  Every _______ (reference made to a specific national co-op that does not stock Century) dealer should seriously consider this program as an alternative to the warehouse program offered by _______ (previously referenced national co-op).  I did, and I have no regrets.”

“Just a word of thanks to you!  My displays are very sharp looking, packaging all uniform, colors are bright, very neat appearance. Sales have boosted because it looks like we’re in the business. We are a very busy lumber yard and I love companies that don’t give me problems. My rep comes and orders for me, all he asks for is a P.O. and we are never overstocked (super!). Your customer service is outstanding. If I have a problem, one phone call and it’s handled no hassle.”

“While we realize it might be impossible to cover this entire breath of line with domestic product; the fact that Century offered significant portions of its drill line in domestic product was a part of our decision to go with their program.”

“Throughout my business transactions with Century Drill & Tool I have discovered that the high quality of your company’s products is only exceeded by the excellence of your company’s service. Examples include exceptional fill rate with high accuracy, instant connection and feedback from customer service reps and highly knowledgeable employees. The response to the advertised products has been very positive. It’s nice to know that if we have a question or concern, we know that we have a solid company to deal with.”

“Century Drill & Tool means Guaranteed Satisfaction. They stand behind their motto; the products are reliable and high quality. Displays are very eye catching when you walk down the aisle.  The fill rate from Century is also excellent. WE ARE 100% SATISFIED!”

“Experience usually is irreplaceable, and in Century’s case immeasurable. We are extremely pleased with Century products and we strongly endorse the program.”

“This is a letter of THANKS for helping us solve one of our store’s problem departments, Power Tool Accessories.  ___________ (reference made to a specific national co-op that does not stock Century) has gone through many attempts to put some organization into this department. As a result, we have gone through countless bin, vendor, racking, brand and even name changes resulting in a department that looked like a rat’s nest. Finally, I was invited to a hardware show that had your program set up. I bought it on the spot.”

“Your sales person has systematically taken care of any problem merchandise to my satisfaction. No promises were made that have not been kept. Pricing is competitive. Fill rates are great. Quality is outstanding. Selection and breadth of product line meets my customer demands.”

“With Century, I am not forced to compete with the Big Box Brands. Century provides me with a full line of quality power tool accessories I can sell at a fair price, allowing me to make a fair profit.”

“Century is promotionally minded.  They feature items for us to promote each month, which together with their field sales staff monitoring and maintaining our displays has driven our sales.”

“We are in a competitive market with at least one of every major big box chain store just minutes away.  Century allows us to be competitive in price and complete in our product offerings while maintaining our profit margins.”

“Over and above the supply chain savings, Century gets products to our stores without the damage we incur in our own distribution facilities; damage we caused by handling the product a second time and re-packing it with other heavier and more bulky items.”